UB has some good points. There are many games going and the Mini-View is particularly useful for multitabling. However, it should be noted that while you can get some nice bonus dollar incentives like the refer-a-friend, you cannot unlock those bonuses by playing tournaments, only ring games. This doesn't make much sense since you pay 10% juice on the former. It's odd that they promote themselves with famous tournament players like Phil Hellmuth but then stiff tournament customers. Their support staff tend to flatly ignore questions on the subject. Their software also has many limitations. There are no shortcut keys for checking, raising, and folding. The time until the next blind increase is not shown in a convenient display. You can't view your notes on each player without tediously right-clicking each one and hitting Notes (it would be much easier with a simple mouse-over). Overall, UB is a pretty good site, but their incentives are much less valuable than they appear.